Indra Wins the First Digital Hospital Concession in the Public Health System in Chile

Gestión de Salud

The solution constitutes the first time IHS-Indra Salud has been integrated with SAP and will make La Florida the first hospital to implement one hundred per cent digital operations as part of the Hospital Concession Program run by the Ministry of Health of Chile through the implementation of applications at all levels of care: outpatient, emergency, hospitalization and surgical, amongst others, for all the functions of the care stations. They will also display each citizen’s electronic health record. Furthermore, the IT multinational will provide applications for support areas such as laboratory analysis, clinics, transfusions and pathological anatomy and support solutions for the critical units of the hospital, incorporating the integration of monitors of vital signs and anesthesia machines to provide visual information in real time.

Indra’s comprehensive solution also includes the implementation of a Business Intelligence tool to support decision making and the ERP SAP system in the financial administration, supply, and maintenance departments and the patient’s current account. Furthermore, the project will provide interoperability with the systems in the Healthcare Service network and those of governmental entities such as the Fondo Nacional de Salud (FONASA, National Health Fund) and the Sistema de Información para la Gestión de las Garantías Explícitas en Salud (SIGGES, Information System for the Management of Explicit Healthcare Guarantees). This involves the application of international standards to guarantee the integrity and legibility of information.   

This is a pioneering project in Chile as it involves the implementation of an overall e-health system in the first hospital the country’s government has sent out for tender as part of its hospital concession program. The goal of this initiative is to promote growth and modernization in the care network via the concession of contracts for the construction of facilities, and operation of basic, non-clinical services and IT functions of hospitals, with the Health Ministry keeping control of clinical management of the centers.   

The Chilean Government is planning to invite tenders for ten new hospital centers within two or three years, for which reason the project awarded to Indra will be of key strategic value with a view to the possible standardization of e-health solutions in the country.

La Florida hospital will be located in one of the most densely populated communes in Chile and will be run by the Servicio Metropolitano Sur-Oriente, one of the 29 healthcare services in the country. It is also one of the largest and most complex hospital centers in its network. It has a built surface area of 70,000 m², will have a capacity of 400 beds and serve the needs of a population of over 390,000 inhabitants. It is scheduled to commence operations in March 2013.

Other international projects

In recent months, the technology multinational has implemented IHS-Indra Salud in the Makati medical center (MMC), the most important hospital in the Philippines and was also awarded a major project for the Health and Defense Ministries of the Kingdom of Bahrain for whom it will develop and operate all the applications of the National Healthcare Network system, which includes both hospitals and healthcare centers. Indra’s healthcare solution has also been implemented in several hospital centers in Morocco.     

The solution constitutes the first time IHS-Indra Salud has been integrated with SAP and will make La Florida the first hospital to implement one hundred per cent digital operations as part of the Hospital Concession Program run by the Ministry of Health of Chile through the implementation of applications at all levels of care: outpatient, emergency, hospitalization and surgical, amongst others, for all the functions of the care stations. They will also display each citizen’s electronic health record. Furthermore, the IT multinational will provide applications for support areas such as laboratory analysis, clinics, transfusions and pathological anatomy and support solutions for the critical units of the hospital, incorporating the integration of monitors of vital signs and anesthesia machines to provide visual information in real time.

Indra’s comprehensive solution also includes the implementation of a Business Intelligence tool to support decision making and the ERP SAP system in the financial administration, supply, and maintenance departments and the patient’s current account. Furthermore, the project will provide interoperability with the systems in the Healthcare Service network and those of governmental entities such as the Fondo Nacional de Salud (FONASA, National Health Fund) and the Sistema de Información para la Gestión de las Garantías Explícitas en Salud (SIGGES, Information System for the Management of Explicit Healthcare Guarantees). This involves the application of international standards to guarantee the integrity and legibility of information.   

This is a pioneering project in Chile as it involves the implementation of an overall e-health system in the first hospital the country’s government has sent out for tender as part of its hospital concession program. The goal of this initiative is to promote growth and modernization in the care network via the concession of contracts for the construction of facilities, and operation of basic, non-clinical services and IT functions of hospitals, with the Health Ministry keeping control of clinical management of the centers.   

The Chilean Government is planning to invite tenders for ten new hospital centers within two or three years, for which reason the project awarded to Indra will be of key strategic value with a view to the possible standardization of e-health solutions in the country.

La Florida hospital will be located in one of the most densely populated communes in Chile and will be run by the Servicio Metropolitano Sur-Oriente, one of the 29 healthcare services in the country. It is also one of the largest and most complex hospital centers in its network. It has a built surface area of 70,000 m², will have a capacity of 400 beds and serve the needs of a population of over 390,000 inhabitants. It is scheduled to commence operations in March 2013.

Other international projects

In recent months, the technology multinational has implemented IHS-Indra Salud in the Makati medical center (MMC), the most important hospital in the Philippines and was also awarded a major project for the Health and Defense Ministries of the Kingdom of Bahrain for whom it will develop and operate all the applications of the National Healthcare Network system, which includes both hospitals and healthcare centers. Indra’s healthcare solution has also been implemented in several hospital centers in Morocco.     

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