Delivering connected health services to patients relies on many things: technology, connectivity, and the ability to collect and analyze data. It requires clinicians who are empathetic and willing to engage patients as full partners in care delivery. Patients have their own challenges to overcome as part of a successful connected health program. They must be able to bear the costs of a program, whether the hard costs of acquiring technology and connectivity or the soft costs of time to alter routines and pay attention to their own care needs.

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